In the navigation bar, click Email Search.
Search for email messages in the archive. For details about viewing and managing messages in your search results, see Search Results Display.
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Select a date range by which to search for messages. You can use a relative date range or a specific date range.
To use a relative date range, select one of the available options (for example, Last 24 Hours).
To use a specific date range, select Specific Dates, and then specify dates in the Start Date and End Date fields.
Note: You cannot search for messages by date only. You must enter at least one other search criterion on a search panel to retrieve messages from the archive.
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Search for messages archived on a specific day or within a specific time period. Select dates in the drop-down lists, or click the Calendar icons and select dates. You can choose a range of up to 370 days.
Note: Message Discovery uses the time zone set for your user account to search for the date in email messages.
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Search for email messages that contain specific text in any of the following:
Message Discovery can find text in most types of files, such as Microsoft Office, PDF, text, RTF, and HTML files.
Headers can include information such as addresses of the sender and recipient, Subject line; date, routing information (such as IP addresses and server names), message ID; and so on.
ZipZam contract deadline |
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Refine your search results by excluding email messages that contain specific text in any of the following:
Smith document conference
Note: You can use this field only if you also enter information in at least one other search field on the Email Search panel, other than a date range.
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You can also search for specific types of file attachments by entering just the file extension, such as .doc or .pdf in this field.
Sales presentation ZipZam contains: Returns messages that contain all of the keywords you enter. Separate multiple keywords with a space. For example:
ZipZam training_slides O51306 contract training slides 051306 |
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Display search results in decending order, according to one of the following criteria:
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Search for only messages that contain file attachments.
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Search From/To Separately
Search by Participants
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Search for messages that contain at least two of the email addresses you entered. If you enter just one address, Message Discovery searches for messages that the user either sent or received.
Add multiple senders at once by separating their addresses with a comma or semicolon.
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Search for email messages according to the sender. Results include messages that contain at least one the senders you entered.
For details about how to enter addresses, see the description of the From/To field.
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Search for email messages according to the sender in the To, CC, or BCC field.
For details about how to enter addresses, see the description of the From/To field.
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Open the Company Directory panel, with which you can search for users’ email addresses. For details, see Company Directory Panel.
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If I enter information in two or more fields, does my search return only messages that contain all the information?
Yes, in this case, your search returns only those messages that contain a match for all fields in which you entered information.
No, search fields are not case-sensitive, so you can enter text using any combination of upper- or lower-case letters. For example, to find messages that contain the text ZipZam, you can enter either ZipZam or zipzam.
Yes, the has phrase option ignores common words, such as prepositions (of, to, in) and articles (a, the, than) in a phrase you enter. For example if you enter the phrase the football pool for this week, your search returns messages that contain the words football, pool, and week in proximity to each other, such as in the following phrases:
football pool this week
football pool last week
football pool for next week
No, wildcards are not supported in any of the text fields in the Email Search panel. For example, if you enter john* in the From or To field, your search will not return results. However, you can use wildcards when creating queries using the Boolean Search panel. For details, see Boolean Search Panel.
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