Sometimes users have more than one address they use to receive email. For example, john@acme.com might like to receive email from friends using his nickname address spoonman@acme.com, and from external clients using the more formal jonathan_smith@acme.com. Since messages to all three addresses go to the same person, they should be filtered the same, and share the same User Quarantine.
To associate an additional address with a user so it receives the same filtering and uses the same Quarantine, add a user alias. Do this on the user’s Aliases page.
Note: Users with appropriate Message Center access can manage their own user aliases. See Control What Users Can View and Modify.
WARNING: If SMTP Autocreate is enabled, or SmartCreate is enabled, users’ alias addresses can potentially be added automatically to the Postini Compliance Services as independent users. To prevent this from happening, add the addresses as user aliases, first.
User aliases are typically necessary only for users with personal aliases, that apply only for themselves. If a group of users has addresses in other domains or subdomains, one of the following methods of aliasing is probably more appropriate:
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Domain Alias If users in a domain also have addresses in another domain, for example, if users@acme.com have addresses in users@acme.net, you might want to add acme.net as a domain alias, instead of adding individual user aliases. See Add a Domain Alias.
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Subdomain Stripping Similarly, if some users in a domain also have addresses in a subdomain, for example, if users@acme.com have addresses in users@sales.acme.com, set up domain substripping for that domain, instead of adding individual user aliases. See Subdomain Stripping.
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1.
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Locate the user you want to add the alias to, for example, by clicking a user address under Orgs and Users > Users, or performing a user search.
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2.
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On the user’s Aliases page, type the user alias address in the Aliases field, and click Add. Add several aliases at once by separating them with a comma.
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When you add an alias through the Administration Console, the email address is not checked against your mail server's user list, so it's possible to add any address at a domain you've configured in the Postini Compliance Services. However, mail filtered by the Postini Compliance Services is always sent to the addressed recipients, so be sure your alias addresses are valid and have a corresponding email account on your mail server.
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If the alias you’re adding has already been added as a separate, primary user, you’ll be asked whether you want to merge the two accounts. Click Confirm to do so. This automatically converts the primary address to an alias.
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You can only add an alias address for a domain under the same top-level organization as the user.
You can locate an alias later by performing a search on the Users tab (see Search for Users). When you click the alias or the Quarantine icon in the search results, you’ll go to the Overview or Quarantine of the primary user.
Removing a user alias deletes the alias completely from the Postini Compliance Services.
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Click the check box “Include: Aliases”, and enter any search criteria. Aliases are listed in italics.
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