|
|
|
|
Message Security Administration Guide > Reports > Spam Reports
|
|
Spam Reports
Spam Reports give a list of the domains that are sending spam, the users receiving spam, and provide detailed information on the most active spam filters.
Spam by Domain (Inbound)
This report shows spam messages quarantined for each domain in the selected organization.
Two types of inbound Spam by Domain reports are available. One report aggregates all messages for sub-domains and aliased domains to the primary domain. A second type of report -- the Spam by Domain (& sub-domains) report -- includes all sub-domains and domain aliases exactly as they were received without any mapping to a primary domain. The fields in these two reports are identical, and each report has the same total emails processed.
General category for junk email filtering (may include characteristics of the other specific filter categories).
Number of messages triggering the Special Offer junk email filter.
Number of messages triggering the Get Rich Quick junk email filter.
Number of messages triggering the Sexually Explicit junk email filter.
Number of messages triggering the Racially Insensitive junk email filter.
Number of messages blocked as obvious spam by Blatant Spam Blocking.
Messages quarantined because the specific sender address was listed in either the user or org-level Blocked Senders list.
Messages quarantined because the domain was listed in a Blocked Senders list, not a specific address.
Spam by Filter Name (Inbound)
Number of messages quarantined by each category filter.
Number of messages triggering the Special Offer junk email filter
General category for junk email filtering (may include characteristics of the other specific filter categories)
Number of messages triggering the Get Rich Quick junk email filter
Number of messages triggering the Sexually Explicit junk email filter
Messages quarantined because the specific sender address was listed in either the user or org-level Blocked Senders list
Messages quarantined because the domain was listed in a Blocked Senders list, not a specific address
Number of messages triggering the Racially Insensitive junk email filter
Number of messages blocked as obvious spam by Blatant Spam Blocking
Effective Catch Rate (Inbound)
Number of messages per domain identified as spam, how many of those messages were delivered, and the reasons for delivery.
Identified Spam Messages
Delivered Spam Messages
Delivered to registered Users
Number of spam messages delivered to users registered with the message security service.
Delivered due to Org approval
Number of spam messages delivered because the senders were approved at the org level.
Delivered due to User approval
Number of spam messages delivered because the senders were approved by users.
Number of spam messages delivered because users had spam filtering turned off, or because spam filtering was bypassed due to another user configuration setting. For example, if a Content Manager filter triggers, and if that filter is configured with a Deliver disposition, the message will be delivered without a spam scan.
Delivered due to Tag and Deliver
Number of spam messages delivered because the org is configured to tag and deliver.
Delivered due to Unregistered Users
Number of spam messages delivered because the recipients were not registered with the message security service.
Delivered due to other reasons
Number of spam messages delivered because of unknown reasons or reasons not identified in this report.
Catch Rate % Registered users
Effective catch rate for spam messages addressed to users registered with the message security service.
(Total Spam - Spam Delivered to Registered Users) / Total Spam = %
Effective Catch Rate by Org (Inbound)
Number of messages per org identified as spam, how many of those messages were delivered, and the reasons for delivery.
Spam by Account (Inbound)
Spam statistics at the account level. This includes most of the same fields as the Spam by Domain (Inbound), and the field Delivered from Quarantine, which is the number of messages delivered from quarantine to the user’s mailbox.
Note: Messages delivered from the User Quarantine page in the Administration Console are not included in the Spam by Account Report.
Registered user’s primary address. The report totals include messages sent to the primary address and any associated aliases.
General category for junk email filtering (may include characteristics of the other specific filter categories).
Number of messages triggering the Special Offer junk email filter.
Number of messages triggering the Get Rich Quick junk email filter.
Number of messages triggering the Sexually Explicit junk email filter.
Number of messages triggering the Racially Insensitive junk email filter.
Number of messages blocked as obvious spam by Blatant Spam Blocking.
Messages quarantined because the specific sender address was listed in either the user or org-level Blocked Senders list.
Messages quarantined because the domain was listed in a Blocked Senders list, not a specific address.
Delivered from Quarantine
Number of messages delivered to the user’s inbox from quarantine (either directly from the users’s quarantine or a quarantine redirect).
Note: Spam by Account reports only include users who deliver quarantined messages on the day they actually receive the spam (some users may delay for a day or two before delivering to their inbox). To view a report with more details on quarantine deliveries, view the Quarantine Delivery Activity Log (see Quarantine Delivery Reports.)
|
|