Once you complete the Setup Wizard, you receive an activation email, which provides the information you need to change your mail exchange (MX) records.
The activation email arrives within two business days of completing the wizard.
MX records represent the mailing address for your domain's email. To ensure that messages for users within your domain are filtered and/or archived, you need to change your domain’s MX records to point to the message security service.
To change your MX records, you must first log in to your domain registrar. To do this, follow the instructions below.
IMPORTANT: Don’t change MX records for any domain other than the one listed in your activation email. You can add other domains to the service and change their records later.’
Note that MX records may take 48 hours or longer to propagate after you change your records to the message security service, although propagation may take just one hour in some cases. The length of time that’s required for propagation depends on the Time to Live (TTL) setting that was previously specified for your domain. During this transition, your mail will be delivered as usual, but not all mail will be filtered by the message security service until your records have fully propagated.
For more information about MX records, TTL, propagation, and related topics, see FAQ: How MX Records Work, or watch the video Understanding and Working with MX Records.
The activation email provides a list of MX records for switching mail flow to the message security service. The activation email also provides your Administration Console login information. You’ll need this information later after switching your MX records, so be sure to save this email.
When you enter your MX records, log in to your domain registrar and enter them exactly as they appear in the activation email, including the trailing dot at the end of each line. In general, your MX records include the following details:
<yourdomain>.s<your system number>a1.psmtp.com.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
IMPORTANT: Always replace <yourdomain> with your actual domain name -- for example, solarmora.com -- when entering your MX records.
Several common domain registrars are listed below. If your domain registrar is shown here, click the link and then follow the instructions for switching your MX records. If your domain registrar is not listed here, see Instructions for Other Domain Hosts.
Important: Most ISPs and domain name providers that host the email for your domain are compatible with the message security service. However, 1and1 and XO Communications are known providers that are currently not compatible with the message security service. The message security service is not compatible with providers that don't release mail server information, or don't allow you to change the MX records with their hosted email service.
|
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
|
2.
|
Open the Domains tab and select My Domain Names. You'll be directed to the Manage Domains page.
|
|
7.
|
Once you've deleted all existing records, click Add New MX Record. The MX (Mail Exchangers) Record Wizard will appear.
|
|
For the Select TTL Value drop-down menu, the default Time to Live (TTL) value may be set to 1 Week. This will appear as 604800 seconds within the DNS system. This means that it will require one week for your MX records to propagate. For future updates to your records, we suggest you enter a shorter time span for the TTL, such as 1 day or 1 hour.
|
|
|
For Enter Goes To Address, enter the following MX records, including the trailing dots at the end of each record. Be sure to enter your actual domain name -- for example, solarmora.com -- for yourdomain:
|
<yourdomain>.s<your system number>a1.psmtp.com.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
For additional instructions on changing your MX records, see Tips for Changing Your MX Records with GoDaddy.
|
10.
|
Click Add to confirm each entry. The DNS Manager main page will reappear when you've finished.
|
Keep in mind that changes to MX records will take time to propagate throughout the Internet. The length of time depends on the Time to Live (TTL) for your domain.
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
|
|
If your domain registrar allows this, we recommend that you keep your current MX records (examples shown in bold below) as a precaution until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
For example, the values of 1, 2, 3, and 4 represent higher priorities than the values of 10 and 20.
yourdomain.com. IN MX 1 yourdomain.com.s7a1.psmtp.com
yourdomain.com. IN MX 2 yourdomain.com.s7a2.psmtp.com
yourdomain.com. IN MX 3 yourdomain.com.s7b1.psmtp.com
yourdomain.com. IN MX 4 yourdomain.com.s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
yourdomain.com. IN MX 20 yourmailhost2.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail server. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
|
|
The default Time to Live (TTL) value for GoDaddy is 1 week. Therefore, if you have not already changed this setting to a shorter length of time, you may need to wait one week before your MX records are propagated. (Your email will continue to flow during this transition.)
|
|
|
Make sure each MX record is entered exactly as it appears below, including the trailing dot at the end of each record. In this example, N equals your system number for the message security service. (See your activation email to make sure you are entering your correct system number. Be sure to enter your actual domain name for yourdomain.com.)
|
|
Priority Value
|
TTL Value
|
||
|
yourdomain.com.sNa1.psmtp.com.
|
|||
|
yourdomain.com.sNa2.psmtp.com.
|
|||
|
yourdomain.com.sNb1.psmtp.com.
|
|||
|
yourdomain.com.sNb2.psmtp.com.
|
For example, if your domain is stellarshores.com, and you are on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
Enter each of the MX records in the “Goes To Address (Mail Server)” column. Be sure to enter your actual domain name for yourdomain.com. Be sure to include the trailing dot as shown in this example, and assign priority values of 1, 2, 3, and 4:
|
Priority Value
|
TTL Value
|
||
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
|
2.
|
Click Edit DNS under DNS Settings. The Edit DNS page will appear. (If you have not previously edited DNS entries for your domain name, you may need to select Custom DNS Setting.)
|
|
3.
|
Under the DNS Manager-Advanced Tools panel, click Continue. The DNS Manager - Advanced Tools page will appear.
|
<yourdomain>.s<your system number>a1.psmtp.com.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
For additional instructions on changing your MX records, see Tips for Changing Your MX Records with Network Solutions.
Keep in mind that changes to MX records will take time to propagate throughout the Internet. The length of time depends on the Time to Live (TTL) for your domain.
When you are finished switching your MX records to the message security service, and when the TTL has expired, go to Test Your MX Records.
|
|
If your domain registrar allows this, we recommend that you keep your current MX records (examples shown in bold below) as a precaution for 48 to 72 hours, or until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
For example, the values of 1, 2, 3, and 4 represent higher priorities than the values of 10 and 20.
yourdomain.com. IN MX 1 s7a1.psmtp.com
yourdomain.com. IN MX 2 s7a2.psmtp.com
yourdomain.com. IN MX 3 s7b1.psmtp.com
yourdomain.com. IN MX 4 s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
yourdomain.com. IN MX 20 yourmailhost2.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail server. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
Make sure each MX record is entered exactly as it appears below, including the trailing dot at the end of each record. Be sure to enter your actual domain name for yourdomain.com. In this example, N equals your system number for the message security service. (See your activation email to make sure you are entering your correct system number.)
|
yourdomain.com.sNa1.psmtp.com.
|
|
|
yourdomain.com.sNa2.psmtp.com.
|
|
|
yourdomain.com.sNb1.psmtp.com.
|
|
|
yourdomain.com.sNb2.psmtp.com.
|
For example, if your domain is stellarshores.com, and you are on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
Enter each of the MX records in the “Mail Server” column. Be sure to enter your actual domain name for yourdomain.com. Be sure to include the trailing dot as shown in this example, and assign priority values of 1, 2, 3, and 4:
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
|
2.
|
From the Domains drop-down menu, select my domains. You'll see a list of domains associated with your account.
|
|
4.
|
From the Domain Control Panel, select Email Settings from the Manage Domain drop-down list on the right side of the screen. This opens the Edit Email Settings page.
|
|
7.
|
For each MX Record, enter information according to the examples below. Be sure to refer to your activation email for your actual MX records (for additional instructions, see Tips for Changing Your MX Records with Enom):
|
<yourdomain>.s<your system number>a1.psmtp.com.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
|
|
Enter an Address in each row as shown in the table below. Be sure to include the trailing dot.
|
Keep in mind that changes to MX records will take time to propagate throughout the Internet. The length of time depends on the Time to Live (TTL) for your domain.
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
|
|
Make sure each MX record is entered exactly as it appears below, where N equals your system number for the message security service.
|
|
|
See your activation email to make sure you are entering the correct system number and domain. Be sure to enter your actual domain name for yourdomain.com.
|
|
yourdomain.com.sNa1.psmtp.com.
|
||
|
yourdomain.com.sNa2.psmtp.com.
|
||
|
yourdomain.com.sNb1.psmtp.com.
|
||
|
yourdomain.com.sNb2.psmtp.com.
|
|
|
For example, if your domain is stellarshores.com, and you are on System 7 for the message security service, you would receive the following MX records in your activation email:
|
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
|
|
Enter each of the MX records (as highlighted in the example above) in the Address column. Be sure to enter your actual domain name for yourdomain.com. Be sure to include the trailing dot as shown in this example, and assign priority values of 1, 2, 3, and 4:
|
|
|
If your domain registrar allows this, we recommend that you keep your current MX records (examples shown in bold below) as a precaution for 48 to 72 hours, or until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
For example, the values of 1, 2, 3, and 4 represent higher priorities than the values of 10 and 20.
yourdomain.com. IN MX 1 s7a1.psmtp.com
yourdomain.com. IN MX 2 s7a2.psmtp.com
yourdomain.com. IN MX 3 s7b1.psmtp.com
yourdomain.com. IN MX 4 s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
yourdomain.com. IN MX 20 yourmailhost2.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail server. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
|
4.
|
Under Custom MX Records, delete the existing MX record, and enter the following MX record (refer to your activation email and enter the first MX record that’s listed):
|
Make sure the MX record is entered exactly as it appears above, including the trailing dot at the end of the record.
IMPORTANT: Your activation email may display a set of four MX records as shown below. For example, if your domain is stellarshores.com, and you are on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
However, if DreamHost allows you to enter only one MX record (as described in the example above), enter only the one MX record with the highest priority (lowest number, for example “MX 1”) from your activation email.
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
|
2.
|
Click Domain Control Panel below the domain you'd like to use with the message security service.
|
<yourdomain>.s<your system number>a1.psmtp.com.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
For additional instructions on changing your MX records, see Tips for Changing Your MX Records with Yahoo.
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
|
|
If your domain registrar allows this, we recommend that you keep your current MX records (examples shown in bold below) as a precaution for 48 to 72 hours, or until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
For example, the values of 1, 2, 3, and 4 represent higher priorities than the values of 10 and 20.
yourdomain.com. IN MX 1 s7a1.psmtp.com
yourdomain.com. IN MX 2 s7a2.psmtp.com
yourdomain.com. IN MX 3 s7b1.psmtp.com
yourdomain.com. IN MX 4 s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
yourdomain.com. IN MX 20 yourmailhost2.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail server. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
Make sure each MX record is entered exactly as it appears below, including the trailing dot at the end of each record. Be sure to enter your actual domain name for yourdomain.com. In this example, N equals your system number for the message security service. (See your activation email to make sure you are entering your correct system number.)
|
yourdomain.com.sNa1.psmtp.com.
|
|
|
yourdomain.com.sNa2.psmtp.com.
|
|
|
yourdomain.com.sNb1.psmtp.com.
|
|
|
yourdomain.com.sNb2.psmtp.com.
|
For example, if your domain is stellarshores.com, and you are on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
Enter each of the MX records (as highlighted in the example above) in the “Mailserver Hostname” column. Be sure to enter your actual domain name for yourdomain.com. Be sure to include the trailing dot as shown in this example, and assign priority values of 1, 2, 3, and 4:
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
<yourdomain>.s<your system number>a1.psmtp.com.
For additional instructions on changing your MX records, see Tips for Changing Your MX Records with Yahoo.
|
10.
|
Repeat the last few steps above by entering the following MX records. For example, if your domain is stellarshores.com and you are on System 7 for the message security service, you would enter the following records:
|
Be sure to include the trailing dot as shown in this example, and assign the highest priority values to the MX records shown in your activation email.
For additional instructions on changing your MX records, see Tips for Changing Your MX Records with DynDNS.
|
|
If your domain registrar allows this, we recommend that you keep your current MX records (examples shown in bold below) as a precaution for 48 to 72 hours, or until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
For example, the values of 1, 2, 3, and 4 represent higher priorities than the values of 10 and 20.
yourdomain.com. IN MX 1 s7a1.psmtp.com
yourdomain.com. IN MX 2 s7a2.psmtp.com
yourdomain.com. IN MX 3 s7b1.psmtp.com
yourdomain.com. IN MX 4 s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
yourdomain.com. IN MX 20 yourmailhost2.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail servers. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
|
6.
|
If you've already created custom MX records, be sure to erase all existing records before adding MX records for the message security service.
|
|
8.
|
Enter the following (while entering your actual domain name -- for example, solarmora.com -- for <yourdomain>:
|
<yourdomain>s<your system number>a1.psmtp.com.
For example, if your system number is 7 and your domain name is solarmora.com, you would enter
For additional instructions on changing your MX records, see Tips for Changing Your MX Records for IX Web Hosting.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
|
|
If your domain registrar allows this, we recommend that you keep your current MX records (examples shown in bold below) as a precaution for 48 to 72 hours, or until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
For example, the values of 1, 2, 3, and 4 represent higher priorities than the values of 10 and 20.
yourdomain.com. IN MX 1 s7a1.psmtp.com
yourdomain.com. IN MX 2 s7a2.psmtp.com
yourdomain.com. IN MX 3 s7b1.psmtp.com
yourdomain.com. IN MX 4 s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
yourdomain.com. IN MX 20 yourmailhost2.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail server. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
Make sure each MX record is entered exactly as it appears below, including the trailing dot at the end of each record. Be sure to enter your actual domain name for yourdomain.com. In this example, N equals your system number for the message security service. See your activation email to make sure you are entering your correct system number.
|
yourdomain.com.sNa1.psmtp.com.
|
||
|
yourdomain.com.sNa2.psmtp.com.
|
||
|
yourdomain.com.sNb1.psmtp.com.
|
||
|
yourdomain.com.sNb2.psmtp.com.
|
For example, if your domain is stellarshores.com, and you are on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
Enter each of the MX records (as highlighted in the example above) in the “Data (second box)” column. Be sure to enter your actual domain name for yourdomain.com. Be sure to include the trailing dot as shown in this example, and assign priority values of 1, 2, 3, and 4:
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
|
3.
|
Since EveryDNS.net is your hosting service, and not your domain registrar, be sure that your domain points to EveryDNS.net's nameservers. This will allow your MX record configuration to take effect.
|
<yourdomain>.s<your system number>a1.psmtp.com.
For example, if your system number is 7 and your domain name is solarmora.com, you would enter
For additional instructions on changing your MX records, see Tips for Changing Your MX Records for IX Web Hosting.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
|
|
If your domain registrar allows this, we recommend that you keep your current MX records (examples shown in bold below) as a precaution for 48 to 72 hours, or until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
For example, the values of 1, 2, 3, and 4 represent higher priorities than the values of 10 and 20.
yourdomain.com. IN MX 1 s7a1.psmtp.com
yourdomain.com. IN MX 2 s7a2.psmtp.com
yourdomain.com. IN MX 3 s7b1.psmtp.com
yourdomain.com. IN MX 4 s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
yourdomain.com. IN MX 20 yourmailhost2.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail server. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
Make sure each MX record is entered exactly as it appears below, including the trailing dot at the end of each record. Be sure to enter your actual domain name for yourdomain.com. In this example, N equals your system number for the message security service. See your activation email to make sure you are entering your correct system number.)
|
yourdomain.com.sNa1.psmtp.com.
|
|
|
yourdomain.com.sNa2.psmtp.com.
|
|
|
yourdomain.com.sNb1.psmtp.com.
|
|
|
yourdomain.com.sNb2.psmtp.com.
|
For example, if your domain is stellarshores.com, and you are on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
Enter each of the MX records in the “Record Value” column. Be sure to enter your actual domain name for yourdomain.com. Be sure to include the trailing dot as shown in this example, and assign priority values of 1, 2, 3, and 4:
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
<yourdomain>.s<your system number>a1.psmtp.com.
For example, if your system number is 7 and your domain name is solarmora.com, you would enter
For additional instructions on changing your MX records, see Tips for Changing Your MX Records for No-IP.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
|
|
If your domain registrar allows this, we recommend that you keep at least one of your current MX records (examples shown in bold below) as a precaution for 48 to 72 hours, or until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
yourdomain.com. IN MX 1 s7a1.psmtp.com
yourdomain.com. IN MX 2 s7a2.psmtp.com
yourdomain.com. IN MX 3 s7b1.psmtp.com
yourdomain.com. IN MX 4 s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail server. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
Make sure each MX record is entered exactly as it appears below, including the trailing dot at the end of each record. Be sure to enter your actual domain name for yourdomain.com. In this example, N equals your system number for the message security service. See your activation email to make sure you are entering your correct system number.
|
yourdomain.com.sNa1.psmtp.com.
|
|
|
yourdomain.com.sNa2.psmtp.com.
|
|
|
yourdomain.com.sNb1.psmtp.com.
|
|
|
yourdomain.com.sNb2.psmtp.com.
|
For example, if you on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
Be sure to enter your actual domain name for yourdomain.com. Be sure to include the trailing dot as shown in this example, and assign priority values of 1, 2, 3, and 4:
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
|
4.
|
Since DNS Park is your hosting service, and not your domain registrar, be sure that your domain points to DNS Park's nameservers. This will allow your MX record configuration to take effect.
|
<yourdomain>.s<your system number>a1.psmtp.com.
For example, if your system number is 7 and your domain name is solarmora.com, you would enter
For additional instructions on changing your MX records, see Tips for Changing Your MX Records for DNS Park.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
|
|
If your domain registrar allows this, we recommend that you keep your current MX records (examples shown in bold below) as a precaution for 48 to 72 hours, or until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
For example, the values of 1, 2, 3, and 4 represent higher priorities than the values of 10 and 20.
yourdomain.com. IN MX 1 s7a1.psmtp.com
yourdomain.com. IN MX 2 s7a2.psmtp.com
yourdomain.com. IN MX 3 s7b1.psmtp.com
yourdomain.com. IN MX 4 s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
yourdomain.com. IN MX 20 yourmailhost2.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail server. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
Make sure each MX record is entered exactly as it appears below, including the trailing dot at the end of each record. Be sure to enter your actual domain name for yourdomain.com. In this example, N equals your system number for the message security service. (See your activation email to make sure you are entering your correct system number.)
|
yourdomain.com.sNa1.psmtp.com.
|
||
|
yourdomain.com.sNa2.psmtp.com.
|
||
|
yourdomain.com.sNb1.psmtp.com.
|
||
|
yourdomain.com.sNb2.psmtp.com.
|
For example, if you are on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
Be sure to enter your actual domain name for yourdomain.com. Be sure to include the trailing dot as shown in this example, and assign priority values of 1, 2, 3, and 4:
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
The following steps use example MX records. Be sure to enter the exact MX records shown in your activation email.
For example, if your system number is 7 and your domain name is solarmora.com, you would enter:
For additional instructions on changing your MX records, see Tips for Changing Your MX Records for 4D Web Hosting.
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
If you are on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
Be sure to enter your actual domain name for yourdomain.com. Enter the first two of the MX records in the second column as shown below. Be sure to include the trailing dot as shown in this example:
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
If your service provider (domain host) is not listed above, use the following general instructions to switch your MX records.
|
3.
|
MX records may be located in DNS Management, Mail Server Configuration, or Name Server Management. It's possible that you will have to enable advanced settings to edit your MX records.
|
<yourdomain>.s<your system number>a1.psmtp.com.
<yourdomain>.s<your system number>a2.psmtp.com.
<yourdomain>.s<your system number>b1.psmtp.com.
<yourdomain>.s<your system number>b2.psmtp.com.
For example, if your system number is 7 and your domain name is solarmora.com, you would enter:
For additional instructions on changing your MX records, see Tips for Changing Your MX Records for Any Domain Host.
When you are finished switching your MX records to the message security service, go to Test Your MX Records.
|
|
You may not be able to enter the priority value exactly as it appears in the table below -- if you can't, make sure each record follows the indicated order (instead of 1, 5, 10, you can use 10, 20, 30, etc.).
|
|
|
If you aren't able to assign priorities, you should enter only the following MX record: <yourdomain>.s7a1.psmtp.com.
|
In other words, if your system number is 7 and your domain name is solarmora.com, you would enter, solarmora.com.s7a1.psmtp.com. Be sure to refer to your activation email for your correct MX records.
|
|
If your domain registrar allows this, we recommend that you keep your current MX records (examples shown in bold below) as a precaution for 48 to 72 hours, or until you have verified mail flow through the message security service. However, be sure to assign the MX records shown in your activation email with the higher priority values (lower numbers).
|
For example, the values of 1, 2, 3, and 4 represent higher priorities than the values of 10 and 20.
yourdomain.com. IN MX 1 s7a1.psmtp.com
yourdomain.com. IN MX 2 s7a2.psmtp.com
yourdomain.com. IN MX 3 s7b1.psmtp.com
yourdomain.com. IN MX 4 s7b2.psmtp.com
yourdomain.com. IN MX 10 yourmailhost1.yourdomain.com
yourdomain.com. IN MX 20 yourmailhost2.yourdomain.com
|
|
Once you are sure that mail flow through the message security service has been established, we highly recommend that you remove your old MX records to ensure your email traffic does not bypass the message security service and connect directly to your mail server. (You verify your MX records later in the activation process. See Test Your MX Records and Test Filtered Mail Flow.)
|
Make sure each MX record is entered exactly as it appears below, including the trailing dot at the end of each record. Be sure to enter your actual domain name for yourdomain.com. In this example, N equals your system number for the message security service. (See your activation email to make sure you are entering your correct system number.)
|
yourdomain.com.sNa1.psmtp.com.
|
|
|
yourdomain.com.sNa2.psmtp.com.
|
|
|
yourdomain.com.sNb1.psmtp.com.
|
|
|
yourdomain.com.sNb2.psmtp.com.
|
For example, if your domain is stellarshores.com, and you are on System 7 for the message security service, you would receive the following MX records in your activation email:
stellarshores.com. IN MX 1 s7a1.psmtp.com.
stellarshores.com. IN MX 2 s7a2.psmtp.com.
stellarshores.com. IN MX 3 s7b1.psmtp.com.
stellarshores.com. IN MX 4 s7b2.psmtp.com.
Enter each of the MX records (as highlighted in the example above) in the “Mail Server” column (this column may have a different name, depending on your domain registrar). Be sure to enter your actual domain name for yourdomain.com. Be sure to include the trailing dot as shown in this example, and assign priority values of 1, 2, 3, and 4: